Information Technology Service Management (ITSM) is the current watchword in providing effective operations and maintenance services, ITSM refers to the implementation and management of quality information technology services. IT service management is performed by IT service providers through people, process and information technology.

All ITSM frameworks begin with the service desk, and supported by a robust Service Management System. This provides a single, central point for managing all incident and problem resolutions, coordination of activities and work orders, and, most importantly, centralized data about trends in issues, management of assets, and allocation of resources to support consistent, quality services across the full range of network, application, and storage issues that every organization requires. Service Management is a customer-focused approach to delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Service Management provides a framework to structure IT-related activities and the interactions of IT technical personnel with customers and clients.

IT service management in the broader sense overlaps with the disciplines of business service management and IT portfolio management, especially in the area of IT planning and financial control. ITSM is generally concerned with the "back office" or operational concerns of information technology management (sometimes known as operations architecture), and not with technology development. In this respect, ITSM may be seen as analogous to an enterprise resource planning (ERP) discipline for IT.

PISoft has been a critical partner to all its customers in achieving their business goals. PISoft services customers in various industries including Banking & Capital Markets, Insurance, Travel & Hospitality, Hi-Tech Manufacturing, Telecom & Healthcare sectors. PISoft also has deep expertise in delivering process specific solutions in areas like Document Processing, Data Conversion, Finance & Accounting, Procurement, HR Services, Loyalty Services and Knowledge Services.

PISoft Inc provides a complex blend of services to distinct populations. The company serves business needs of clients by connecting them with the professional contingent workforce. It also serves the IT Professional by connecting them with businesses and providing benefits not often provided by other companies in same line of business..

Our effective staffing services as well as capabilities based upon our internal database, wide networking and user groups made us the leading IT Software Consulting firm that is most sought after.

Our employee referrals programme that was launched recently also have made us the much sought after company for all of clients Staffing solutions.

Our IT consultants are pre-screened and go through a rigorous hiring process so that we provide the best of industry to our clients. We are always on the lookout for professionals who are very talented with vast industry experience in verticals and leading technologies.

At PISoft we have a qualified and seasoned management team. Our experienced IT professionals are carefully chosen to fit our diverse clients with diversified technical needs, expectations and work culture. We continuously strive to stay in the forefront of technology.

With our years of experience and expertise we bring you the best practices, technologies and business models that help you adapt quickly in this changing environment, taking full advantage of new opportunities to revolutionize the way your business operates - while anticipating and responding to the challenges that exist in the this new world.

Business Intelligence, as the name implies is a set of rules and technologies that help businesses convert raw data into productive, usable intelligence. Our Business Intelligence Services are targeted towards our customers' current and projected future needs, providing quality solutions that are built on standard technologies. Our services benefit our customers and partners, helping them to be more efficient and productive.

BI applies extensive industry and technology expertise to help update your legacy applications into a set of flexible, streamlined applications and processes.

Oracle Business Intelligence Foundation Suite includes the following capabilities:

Data Analysis - Analysis empowers the guided scrutiny of information that benefits to all scales of business, heedless of the place where data is cumulated Analyze and report against .We deliver the knowledge, skills and experience needed to create and manage Big Data infrastructure and large-scale business data analytics.

Reporting - This includes a regular provision of information to decision makers within the company to assist them with key business resolutions. With the reporting adequacy, one can personify the technique and Quality of Business Intelligence dished out to your stakeholders, and, you can bloat up the count of Business Intelligence users.

Requirement Analysis - We assist our clients in defining requirements, creating use cases, and improving workflow and business processes using life cycle and program management life cycle methodologies.

Enterprise Solutions provide for a scalable, easy to manage programming solution to providing business management and information accessibility for internal and external clients. Enterprise Solutions provide value for an enterprise not just by leveraging technology but also by helping drive business - through best of breed business processes, facilitating staged deployment across global operations to maximize benefits and help manage risk.

PISoft provides end to end services across various set of on premise and on cloud Enterprise Solutions. Our services are designed for addressing today's key business challenges. We leverage our core capabilities, proven methodology, tools, accelerators and best practices for enterprise application transformation.


  • Reduced costs increased ROI through implementation in one of CSC's low-cost World Sourcing Centers.
  • Lower implementation risk, because we share large-scale applications infrastructure expenditure and help you eliminate the need to commit capital to the development of in-house resources for one-off projects
  • Embedding the use of pre-built Business Analytics for decision support
  • Providing ease in deployment of solution in a staged or global integrated mode
  • Contract and infrastructure flexibility to match the demand for service to the supply of skilled resources - hardware, software, and personnel
  • Guaranteed service levels to your end users, and continued improvement in those levels
  • Portable - Should be able to accommodate changes in technology
  • Freedom to focus on strategic initiatives, knowing your ERP operations are in the hands of an expert
  • Security - Should be able to be sure information is not being stolen by those we don't want to have access to it.

Quality is the hallmark of a timeless software product. Quality Assurance (QA) and Independent Testing services ensure that applications are rigorously tested using industry-standard testing methods and QA processes. We rely on people and processes to build an offshore testing plan for our clients. We follow rigorous testing procedures & standards, and work in a structured environment with compliance with industry standards.

PISoft offers a complete range of Software Quality Assurance (QA) and Software Testing Services by maximizing software application quality, performance and availability while managing the costs and risks for our clients.

We offer independent QA and Testing Services spanning the entire software release lifecycle. Our QA services help you deliver your software with confidence and compete better in the market. This includes formulating the test plan & test cases, execution, defect reporting, defect analysis, risk assessments and recommendations.

  • Software Quality Excellence
  • Strategic Test Consulting and Strategy
  • Performance and Automation Engineering
  • Ready-to-use innovative Test Solutions and Frameworks
  • Dedicated Testing Centers of Excellence (TCoEs) with proven test processes, strategies and governance models

Mobility solutions are a part of our lives today as the boundaries between personal and professional, home and office disappear. The technology driven market today demands agility, flexibility, mobility and access to information anytime, anywhere, through any device. As businesses are driven to adopt Mobility, there is an associated stress on business and IT to keep up with the evolving Mobile technology and the supporting infrastructure requirements. Enterprises will find new ways to communicate and engage with employees, partner and channel and end consumers. Some of the early adopters have already built applications for building customer loyalty, increasing sales through location based discount coupons or providing mobile commerce and payments. PISoft with wide experience across the Industry verticals and complementary technology strengths is well equipped to enable Enterprise Mobility services. Our mobility practice offers comprehensive services to cover every aspect of mobile application development to enable organizations maximize potential of their mobile implementation.


Mobility Consulting & Advisory Services

Organizations are facing challenges in developing a cogent mobile strategy which is aligned with their business due to complexities that are arising from multiple platforms, devices and delivery channels. Our experience across various industries like Banking & Financial Services, Insurance & Healthcare, Travel and Transportation, Manufacturing, Retail and Education will help our clients enhance operational efficiencies while successfully aligning their business needs with mobile and IT.

Mobile Application Development and Maintenance

PISoft has a dedicated mobile centre of excellence. The group has rich set of expertise in multiple platforms, devices and architectures. We don't just design for specification but design for performance as well.

Our expertise includes:

  • Mobile application development, support and maintenance
  • Mobile enabling legacy and/or Line of Business (LOB) applications
  • Mobile Application Management
Mobile Device Management, Security & Governance

Our experts ensure adequate security for each mobility solution and service against comprehensive range of known security threats. Our services include end-to-end mobile security assessment, developing a mobility security strategy and security policies. Likewise we offer consulting services for product selection, application and device provisioning / de-provisioning policy; procedures for requesting and obtaining mobile devices, applications and services; as well as mobility data protection

Smart Mobility Solutions

Mobile phones in addition to providing cheap computing power, also give us valuable information such as location, identity, connectivity and a host of useful tools.

Cloud computing is one of the new IT industry buzz words. Users move their data and applications to the remote "Cloud" and access it from there. The Cloud is no longer considered only as an IT platform, it is a powerful tool to implement innovative business processes that are driven to provide an exceptional digital experience for the customer.

While operational efficiency, cost reduction and IT agility to address the growing business needs are the key drivers to the adoption of the cloud, the approach to realize these benefits and achieve the desired returns are business context specific. The transformation to cloud could be disruptive to business and involve significant planning in defining the roadmap.

Our Cloud Services cover the following:

  • Cloud Consulting and Advisory Services
  • Cloud Migration Services
  • Cloud Application Development & Integration Services
  • Cloud Management & Monitoring

Cloud enabled transformation from people who know your business - contact BI experts for practical and actionable advice for your organization.

Oracle is one of the world's leading enterprise software. Through a series of high-profile acquisitions and their own development, Oracle has built a sophisticated portfolio of business software applications, which complement the company's traditional strength in database and infrastructure systems.. Their core applications include customer relationship management (CRM), enterprise resource planning (ERP), financial management, human capital management, supply chain management and transportation management.

Oracle has roughly a dozen enterprise software product lines. The core ERP lines include Oracle Fusion Applications, Oracle E-Business Suite, PeopleSoft Enterprise and JD Edwards Enterprise One. Oracle Siebel CRM is a leading CRM suite. Oracle acquired PeopleSoft in 2003 and Siebel in 2005. JD Edwards was purchased by PeopleSoft before the Oracle acquisition.

They have three types of ERP Vendors they are Tier 1, Tier 2, Tier 3.Here we are going to list top ERP Vendors in the following sectors.

  • 1) Manufacturing and Distribution Industry
  • 2) Transport, Communication, Energy and Sanitary service
  • 3) Service Sector and finally
  • 4) Retail Sector